Terms of Service
Please read these terms carefully before using our website and services
Last Updated: January 2026
Agreement to Terms
By accessing or using the website of Dr. Hector Roldan MD (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.
These Terms apply to all visitors, users, and patients who access or use the Website. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes acceptance of those changes.
Description of Services
Dr. Hector Roldan MD provides general surgery and aesthetic medicine services in the Muskoka region of Ontario, Canada. This Website provides information about our practice, services, and healthcare team. The Website is intended for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
No Doctor-Patient Relationship
Use of this Website does not create a doctor-patient relationship between you and Dr. Hector Roldan or any member of our healthcare team. A doctor-patient relationship is only established when you:
- Have been formally accepted as a patient by our practice
- Have completed the required patient intake forms
- Have had an in-person consultation or telemedicine appointment
Information provided through this Website should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.
Medical Emergencies
If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.
This Website is not designed to handle medical emergencies. Do not use the contact forms or email addresses on this Website for urgent medical matters.
User Responsibilities
When using our Website, you agree to:
- Provide accurate and complete information when submitting inquiries or forms
- Not use the Website for any unlawful purpose or in violation of these Terms
- Not attempt to gain unauthorized access to any portion of the Website
- Not interfere with or disrupt the Website or servers
- Not transmit any viruses, malware, or other harmful code
- Not collect or harvest any information from the Website without authorization
- Not impersonate any person or entity
Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, photographs, videos, and software, is the property of Dr. Hector Roldan MD or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or display any content without prior written permission
- Modify, create derivative works from, or reverse engineer any content
- Use any content for commercial purposes without authorization
- Remove any copyright or proprietary notices from any content
Limited permission is granted to view and download content for personal, non-commercial use only, provided you maintain all copyright and proprietary notices.
Patient Testimonials and Reviews
Patient testimonials and reviews displayed on this Website represent individual experiences and results. Results may vary from patient to patient. Testimonials are provided voluntarily by patients and do not constitute a guarantee of any particular outcome.
All testimonials are used with patient consent and in compliance with applicable privacy laws and the regulations of the College of Physicians and Surgeons of Ontario.
Third-Party Links
This Website may contain links to third-party websites or services that are not owned or controlled by Dr. Hector Roldan MD. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Visiting any linked site is at your own risk. We encourage you to review the terms and privacy policies of any third-party websites you visit.
Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WARRANTIES OF ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
- WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
- WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DR. HECTOR ROLDAN MD, ITS OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, or other intangible losses
- Damages resulting from your access to or use of the Website
- Damages resulting from unauthorized access to your information
- Damages resulting from any third-party content or conduct
This limitation applies regardless of the legal theory under which such damages are sought.
Indemnification
You agree to indemnify, defend, and hold harmless Dr. Hector Roldan MD, its officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:
- Your use of the Website
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable law or regulation
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Entire Agreement
These Terms, together with our Privacy Policy and Medical Disclaimer, constitute the entire agreement between you and Dr. Hector Roldan MD regarding your use of the Website. These Terms supersede any prior agreements or understandings.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Dr. Hector Roldan MD
Muskoka, Ontario
Email: info@hectorroldanmd.ca